Our Health Guarantee
All hedgehogs born here at Quill Valley Hedgehogs & Tenrecs come with a 6 month (from date of birth) congenital health guarantee* and a lifetime guarantee against WHS.
Quill Valley Hedgehogs & Tenrecs in no way are responsible for vet bills &/or other related costs that might develop from the hedgehog that was Adopted from us after the Date in which the contract is signed & the hedgehog leaves our care.
No Money will be refunded for the Hedgehog or (again) any veterinarian bills. The Warranty is for replacement of the hedgehog only.
The hedgehog is guaranteed to never develop Wobbly Hedgehog Syndrome (WHS) within it’s lifespan.
WHS is to be diagnosed by a licensed veterinarian with adequate hedgehog experience & is to be deemed a definite diagnosis through necropsy only.
Buyer assumes all financial responsibility of the necropsy & related expenses & shall be offered a replacement hedgehog at no cost *if WHS is deemed as the cause of death through necropsy* (the necropsy will be done by a licensed vet that specializes in necropsy's and has done them in the past).
If you suspect your hedgehog to have WHS, you are to contact us ASAP & the hedgehog needs to be seen by an exotics vet to rule out any other non-life threatening problems. We are here to help you & ensure that your pet is getting the proper treatment that they need. Far too often some vets quickly assume a hedgehog has WHS, when it can be as simple as an ear infection, UTI or other non-life threatening things going on. So you always want to ask questions, & rule out other things. You cannot say a hedgehog definitely has WHS without a confirmed necropsy, there is no other testing that can be done to confirm WHS.
**We require a copy of the necropsy report in order to honor the replacement of the hedgehog.**
The report will be reviewed by the Breeder & the Breeders Consultants to determine that there was nothing else going on other than WHS in the hedgehog.
We do not offer any Guarantee for Cancer related illnesses.
***Quill Valley Hedgehogs & Tenrecs Reserves the rights to make changes to this contract & any other written policies without notice, & to Refuse Service to anyone. Any hedgehog that is Neglected/Abused or there was a Breech in Contract will be removed from the Buyers care without notice, & Legal Action will be taken if necessary (at the buyer’s expense). We will go over everything you need to know during the screening process & at pickup. But in the future if you have any questions please feel free to ask them. All owners will be asked to join the Facebook groups that we have listed on our “Hedgehog Groups” note on our page, for support from other owners, & to learn more about their new pets, etc. (These links have been provided in the screening process). We love our animals, & only want what is best for them. So we screen our clients thoroughly to make sure that our animals are going to great homes where they will be loved & well taken care of.***
- The 6 month congenital health guarantee is for hedgehogs that were born here at Quill Valley Hedgehogs & Tenrecs.
- *This does not cover rescues or adults*.
- *This does not cover rescues or adults*.
- The hedgehog is guaranteed to be free of congenital defects for the period of 6 months (from date of birth).
- Health problems that are to be deemed “genetic” by a licensed veterinarian with adequate hedgehog experience that cannot be related to lack of veterinary care, improper nutrition, &/or inadequate housing or environment.
- Should any genetic diseases be found that jeopardizes the quality of life of the hedgehog, the Breeder will offer a replacement hedgehog of equal or lesser value at no cost to the Buyer (excluding shipping costs).
- This portion of this guarantee/contract shall be Null & Void if the Buyer fails to have their hedgehog examined by a licensed exotics Veterinarian within 20 days after taking possession of this hedgehog (a Copy of the Checkup must be mailed to Quill Valley Hedgehogs & Tenrecs {for your hedgehogs file} showing that the Checkup was completed. Again, Quill Valley Hedgehogs & Tenrecs is not responsible for any veterinarian costs) thereafter the hedgehog will be seen for yearly routine health checks.
- This portion of the guarantee does not cover any cancer related death or illness, or anything that has been noted by the breeder prior or at the time of the sale. (Exclusions of the Health Guarantee will be noted in the contract & discussed prior to pickup of the hedgehog.)
- This portion of this guarantee/contract shall be Null & Void if the Buyer fails to have their hedgehog examined by a licensed exotics Veterinarian within 20 days after taking possession of this hedgehog (a Copy of the Checkup must be mailed to Quill Valley Hedgehogs & Tenrecs {for your hedgehogs file} showing that the Checkup was completed. Again, Quill Valley Hedgehogs & Tenrecs is not responsible for any veterinarian costs) thereafter the hedgehog will be seen for yearly routine health checks.
- We will replace your hedgehog if it dies within the first 6 months of life, with a vet necropsy stating that the hedgehog had a congenital health problem (something it was born with or a hereditary problem that solely was the cause of death).
- We will NOT replace a hedgehog if something happened to it due to negligence, injury, improper diet, &/or illness that was not taken care of (in a timely manner).
- All Veterinary Costs & all other costs are the sole responsibility of the Owner.
Quill Valley Hedgehogs & Tenrecs in no way are responsible for vet bills &/or other related costs that might develop from the hedgehog that was Adopted from us after the Date in which the contract is signed & the hedgehog leaves our care.
No Money will be refunded for the Hedgehog or (again) any veterinarian bills. The Warranty is for replacement of the hedgehog only.
The hedgehog is guaranteed to never develop Wobbly Hedgehog Syndrome (WHS) within it’s lifespan.
WHS is to be diagnosed by a licensed veterinarian with adequate hedgehog experience & is to be deemed a definite diagnosis through necropsy only.
Buyer assumes all financial responsibility of the necropsy & related expenses & shall be offered a replacement hedgehog at no cost *if WHS is deemed as the cause of death through necropsy* (the necropsy will be done by a licensed vet that specializes in necropsy's and has done them in the past).
If you suspect your hedgehog to have WHS, you are to contact us ASAP & the hedgehog needs to be seen by an exotics vet to rule out any other non-life threatening problems. We are here to help you & ensure that your pet is getting the proper treatment that they need. Far too often some vets quickly assume a hedgehog has WHS, when it can be as simple as an ear infection, UTI or other non-life threatening things going on. So you always want to ask questions, & rule out other things. You cannot say a hedgehog definitely has WHS without a confirmed necropsy, there is no other testing that can be done to confirm WHS.
**We require a copy of the necropsy report in order to honor the replacement of the hedgehog.**
The report will be reviewed by the Breeder & the Breeders Consultants to determine that there was nothing else going on other than WHS in the hedgehog.
We do not offer any Guarantee for Cancer related illnesses.
***Quill Valley Hedgehogs & Tenrecs Reserves the rights to make changes to this contract & any other written policies without notice, & to Refuse Service to anyone. Any hedgehog that is Neglected/Abused or there was a Breech in Contract will be removed from the Buyers care without notice, & Legal Action will be taken if necessary (at the buyer’s expense). We will go over everything you need to know during the screening process & at pickup. But in the future if you have any questions please feel free to ask them. All owners will be asked to join the Facebook groups that we have listed on our “Hedgehog Groups” note on our page, for support from other owners, & to learn more about their new pets, etc. (These links have been provided in the screening process). We love our animals, & only want what is best for them. So we screen our clients thoroughly to make sure that our animals are going to great homes where they will be loved & well taken care of.***
NEW BABIES AVAILABLE - PICTURES COMING SOON. Visit our Facebook and Instagram pages for posts and pics.
What Our Clients Are Saying
"Victoria is extremely responsive and knowledgeable. I appreciate that she takes the time to thoroughly answer all questions, and no question is considered trivial. When we decided to get a hedgehog from her, she gave us frequent updates and helped make sure we were fully prepared before we brought home our hedgehog. She assisted me in knowing exactly what food, toys, and cage components were needed. As the babies grew, she did a great job of handling them and socializing them. I can't speak highly enough! We love our hedgehog!"
-Sarah M.